Support

• Click on “Create an Account” – it only takes a minute!
• Just fill out the form, and you'll instantly gain access to thousands of games.

Your personal data is fully encrypted and never shared or sold. Security and confidentiality are our top priorities!

After registering, you’ll receive a confirmation email with a link. Click it to activate your account. If you don’t see the email, check your spam or junk folder. Still having trouble? Our support team can help finalize the activation.

No. Only one account per player is allowed. Creating multiple accounts is against our terms and may lead to suspension or cancellation of winnings. If you're having issues with your account, contact our support team for help.

• Click “Login” at the top right, then select “Forgot Password”.
• You’ll receive an email to reset your password. You can also contact our support team (available from 9 AM to 11 PM) via chat, email, or contact form.

Identity and payment method verification is required to withdraw your winnings.
Send the following documents to [email protected]. Make sure they are clear, in color, with all four corners visible:

• A valid ID (identity card or passport)
• Front and back of any bank cards used or proof for other payment methods:
• Front: Show only the first 4 and last 4 digits, along with your name
• Back: Hide the CVV code (3 digits on the back)
• A proof of address (less than 3 months old) in your name
• A bank account statement (RIB) in the name of the account holder

VIP eligibility is at the discretion of the VIP team. If you're selected, you'll receive an invitation by email. Make sure to check your inbox regularly.

Magical Spin complies with the General Data Protection Regulation (GDPR – EU 2016/679). Your data is encrypted, securely stored, and never shared without your explicit consent.You can access, update, or delete your data at any time by contacting [email protected]. See our Privacy Policy for more details.